Privacy Policy
Effective Date: 03/01/2025
Sharaf Group ("we," "our," or "us") values your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://sharafgroup.eg and use our services.
1. Information We Collect
1.1. Personal Information: When you create an account, place an order, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via a third-party payment processor)
1.2. Non-Personal Information: We may also collect non-identifiable information such as:
- Browser type
- Device information
- IP address
- Pages visited and time spent on our Site
1.3. Cookies and Tracking Technologies:
- We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
- You can manage or disable cookies through your browser settings.
2. How We Use Your Information:
2.1. To process and fulfill orders, including payment processing and delivery.
2.2. To communicate with you about your orders, promotions, and updates.
2.3. To improve our Site, products, and customer experience through analytics.
2.4. To comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
3.1. Third-Party Service Providers: We may share your information with trusted partners who assist with:
- Payment processing
- Shipping and logistics
- Marketing and analytics
3.2. Legal Requirements: We may disclose your information if required by law or to protect our rights and the rights of others.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
4.1. We use industry-standard security measures, including encryption and secure servers, to protect your information.
4.2. While we strive to protect your data, no method of transmission over the internet is entirely secure. Please take steps to secure your account credentials.
5. Your Rights
5.1. Access and Correction: You can access and update your personal information through your account settings.
5.2. Opt-Out: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in our communications.
5.3. Delete Account: You may request to delete your account and associated data by contacting us.
6. Retention of Information
6.1. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
7. Third-Party Links
7.1. Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
8. Children’s Privacy
8.1. Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
9.1. We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sales@sharafgroup.eg
- Phone: 01065421117
- Address: 4 El-Asyouty, Helepolis, Cairo.
Thank you for trusting Sharaf Group. Your privacy is important to us.