Delivery
- All orders are shipped via Aramex.
- Free shipping is available on eligible orders when paying with InstaPay.
- Every order includes an Aramex tracking number so you can monitor your shipment.
Returns
- Return eligible items within 14 days of delivery in the same-as-new condition for a full refund.
- Refunds are issued to the original payment method.
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
- Sale items are final and cannot be returned.
Need Help?
Our customer support team is ready to assist you with any questions.
- Email: contact@sharafgroup.eg
- Phone: +20 10 6542 1117
