Cookie Policy

Last Updated: 12/8/2024

Introduction

Sharaf Group is committed to protecting your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose and protect personal data and cookie information obtained through our website https://sharafgroup.eg.

Data Collection
We collect personal data to provide and improve our services:

• Personal Information: Name, email address, phone number, shipping/billing addresses.
• Order Information: Product purchases, order history.
• Browsing History: Pages visited, search queries.
• Device Information: IP address, browser type, operating system.

Data Usage
Collected data is used for:

• Processing orders and delivering products.
• Enhancing user experience.
• Personalizing marketing communications.
• Analyzing website performance.
• Complying with legal obligations.

Cookies
Our website uses cookies:

• Necessary Cookies: Enable navigation and basic features.
• Performance Cookies: Analyze website usage.
• Functional Cookies: Remember user preferences.
• Targeting Cookies: Display targeted advertisements.

Cookie Management

• Consent: By using our website, you consent to cookie placement.
• Browser Settings: Manage cookies through browser settings.

Data Protection and Security
We implement:

• Encryption: Secure data transmission.
• Access Controls: Limit data access.
• Data Backup: Regular backups.

Data Retention
We retain data for:

• Order Information: 5 years.
• Browsing History: 2 years.
• Personal Data: Until account deletion.

User Rights
You have the right to:

• Access: Request data access.
• Correct: Update personal data.
• Delete: Request account deletion.
• Object: Opt-out of marketing communications.

Compliance
Our website complies with:

• Egyptian Data Protection Law No. 151 (2020).
• GDPR (General Data Protection Regulation).
• ePrivacy Directive.

Contact
For data protection inquiries or concerns:

Sharaf Group
contact@sharafgroup.eg
+20 106 542 1117

Policy Updates

• We reserve the right to update this policy. Changes will be posted on this page.
• By using our website, you acknowledge acceptance of this Privacy and Cookie Policy.